St.Petersburg, Russia
November 14–15, 2019

Submissions

Empowering Soft Skills with Team Dynamics & Communication Skills (For Software Engineering Team Projects & Customer Service): Using Active listening Techniques

  • Programming / Tools
  • Project/Product Management
  • ENG

Key Takeaways:

• Creative Problem Solving
• Customer Service & Support
• Generational Gaps & Workplace Diversity
• Goal Setting
• Leadership and Influence
• Employee Efficiency
• Using Group Dynamics
• The loss of translation in a text/email.
• The value of how things are said
• How someone hears a word


Stacey Jenkins

Founder/CEO, CRUX CONCEPTION

Stacey M. Jenkins, M. Psych.

Stacey resides in Fort Wayne, Indiana, and has over 20 years of Law Enforcement (LEO) and teaching experience. Teaching experience:

  • Psychology
  • Business Psychology
  • Social Media Psychology
  • Criminal Profiling
  • Criminal Behavior
  • Computer Psychology
  • Sociology (Group Dynamics)

Law Enforcement experience:

  • Homicide Detective
  • Criminal Profiler
  • Gang Unit Specialist Detective
  • Hostage Negotiator
  • Crisis Intervention Team (CIT) Officer
  • School Resources Officer (SRO)
  • Five years as a Special Agent with the DEPARTMENT OF HOMELAND (DHS)

Stacey is currently working as a Detective with the Fort Wayne (Indiana) Police Dept., Gang, and Violent Crimes Unit.

Education:

  • Bachelor of Science degree; Criminology (Ball State University, 1994).
  • Master’s degree; Forensic Psychology (Walden University, 2012).
  • Currently, a Ph.D. Candidate (Forensic Psychology), at Walden University